Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:
• Item must be unused and in original condition
• Item must be in original packaging
• Proof of purchase is required

To start a return, contact us at: shopallora@gmail.com

Damages & Issues:
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Refunds:
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-returnable items:
• Sale items
• Gift cards